Privacy Policy

1. Who we are

This Privacy Policy explains how B2B Point SIA (“B2B Point”, “we”, “us”) processes personal data when you visit b2bpoint.com, submit a form, email us, or otherwise interact with our marketing site and related services.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Latvian data protection law.

2. Scope

This Policy covers personal data processed through:

• Our public website and its forms (contact, quote, partner enquiries)
• Email and phone communications you initiate with us
• Cookies and similar technologies (see also our Cookie Policy)

It does not cover customer storefronts, portals, or ERP systems we build or host for clients. Those environments are governed by the client’s own privacy notices and contracts.

3. Data we collect

Information you provide

• Name, work email, phone number, company name
• Project details, catalog size, and other information in your message
• Partnership or role information if you apply as a partner
• Any files or links you choose to send us

Information collected automatically

• IP address, browser type, device type, and approximate location derived from IP
• Pages visited, referring URL, and timestamps
• Cookie identifiers and similar technology data (see Cookie Policy)

We do not intentionally collect special categories of personal data (e.g. health, political opinions) through this website. Please do not submit such data in forms.

4. How we use data

We use personal data to:

• Respond to enquiries and provide quotes or discovery calls
• Assess partnership fit and follow up on partner applications
• Operate, secure, and improve the website
• Measure traffic and understand which pages are useful (analytics, where enabled)
• Send service-related or marketing messages where you have consented or where permitted by law
• Comply with legal obligations and protect our rights

5. Legal bases

Depending on the activity, we rely on one or more of the following GDPR bases:

• Contract / steps prior to contract — responding to a project or partner enquiry
• Legitimate interests — securing the site, improving our services, B2B follow-up where expected
• Consent — non-essential cookies, certain marketing emails (you may withdraw at any time)
• Legal obligation — where we must retain or disclose data under law

6. Sharing

We may share personal data with:

• Service providers who host our site, email, analytics, or CRM tools (under contract)
• Professional advisors (legal, accounting) where needed
• Authorities when required by law

We do not sell personal data. If we engage processors, they may only process data on our instructions and must implement appropriate security measures.

7. International transfers

Our primary operations are in Latvia (EU). Some tools we use may process data outside the EEA. Where that happens, we use appropriate safeguards such as Standard Contractual Clauses or an adequacy decision, as required by GDPR.

8. Retention

We keep enquiry and correspondence data for as long as needed to handle your request and for a reasonable follow-up period (typically up to 24 months), unless a longer period is required for contracts, disputes, or legal compliance. Website logs and analytics data are kept for shorter operational periods according to each tool’s settings.

9. Your rights

If you are in the EEA/UK (or otherwise protected by similar laws), you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data in certain cases
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

In Latvia, the supervisory authority is the Data State Inspectorate (Datu valsts inspekcija). To exercise your rights with us, email hey@b2bpoint.com.

10. Security

We apply technical and organisational measures appropriate to the risk — including access controls, HTTPS on our website, and limiting staff access to enquiry data. No method of transmission or storage is completely secure; we work to reduce risk continuously.

11. Children

Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe we have, contact us and we will delete it.

12. Changes

We may update this Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be highlighted on this page or communicated where appropriate.

13. Contact

For privacy questions or requests: hey@b2bpoint.com or via our contact page.